The new Zendesk Professional Certificate on LinkedIn Learning allows professionals to further their skills, regardless of the stage of their career. That is why we are partnering with LinkedIn Learning to offer a professional certificate. Zendesk believes that continued learning and credible certifications are a great way for CX leaders to differentiate themselves and demonstrate their investment in their careers. In fact, customer service ranked #3 on LinkedIn’s 2023 Most In-Demand Skills list, which looks at what employers prioritized when recruiting, posting, and hiring for jobs.
Zendesk’s 2023 CX Trends report shows that nearly 80% of leaders believe delivering a great customer experience (CX) is even more important and essential for staying competitive.
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